Nildram Newsletter

Exclusively for Nildram customers
September 2006

Nildram broadband
Inside this month

The Library

Local Press Cover Sports Relief Fun Day

Simplify Your Life - Switch To Direct Debit Today!

Increasing Charity Revenue

Top 5 - Most Useful Sites

Fax to Mail

Dedicated To Our Customers

Educational Fair

Careers

Top 10 Tips For Keeping Your PC Healthy

Have Your Say

Useful links

View our ever growing range of Broadband services
Visit Broadband website


Broadband SDSL provides an equal up/downstream connection - perfect for business users
Visit SDSL website


Dedicated To Our Customers

Dedicated to providing you with the best possible service, we are continually looking at ways to improve our service to you. Our continual programme of improvement ensures that Nildram remains one of the few ISP's renowned for its Customer Care.

Highlights of the past few months include:

  • An element of the Customer Service team is now focused on the proactive management of customer payment issues - reducing the risk of service interruption to our customers
  • The introduction of QueueBuster - enables Nildram to queue for you, rather than sitting in a queue.
  • The overall reduction in call waiting times - we are now answering calls quicker than ever!
  • If you choose to email you can also be assured of a speedy response - especially as our email response time has been slashed!

Watch this space for further improvements!

Back to the newsletter

Copyright © 2007 Nildram. All Rights Reserved.