Modem - Zyxel
Getting Started
Please select your operating system from the list below
Windows
Installing your ADSL modem
Applies To Nildram supplied ZyXEL 630-C ADSL modem
This guide will help you install and configure your Nildram ADSL USB Modem.
For Nildram supplied ADSL USB modem only
If you have purchased your own modem or router, please refer to the manufacturer’s instructions. Please note due to the wide range of modems and routers on sale we cannot provide technical support for 3rd party devices. In the event of a problem, please contact the manufacturer or supplier.
Step 1: Get everything you need
Make sure you have:
- Your Nildram ADSL USB Modem
- Your Welcome Pack
- Access To a PC near to the BT master socket
Don't forget to check your activation date!
Step 2: Check your system requirements
- Your PC must be running Windows 98, ME, 2000, XP or later
- You will need one free USB port available
- If you are a Mac user, please refer to the instructions included on the ZyXEL CD for connecting your computer to the modem
What's USB?
USB (Universal Systems Bus) is a technology for connecting peripherals to a computer. Most computers come with at least two ports located at the back of the machine next to the keyboard and mouse ports. Some computers (such as iMac) have them on the keyboard or monitor.
If you do not have a spare USB port. Purchase an inexpensive USB Hub from a technology store. These convert single ports into multiple ones. Using hubs, a single port can handle up 128 devices!
3: Check the box contents
In, or supplied with, the ADSL USB Modem box you should find the following:
- ZyXEL Prestige 630-C
- Driver CD
- ADSL Cable (black)
- USB Cable (grey)
- Microfilter
The modem does not require any external power source.
If any of the above is missing, please contact Nildram on 08700 946 000 before proceeding further.
Step 4: Install the Microfilters
In order for your ADSL line to function correctly, every phone socket in use will need a 'Microfilter' installed.
What are Microfilters?
These devices split the incoming signal into ADSL and the normal phone line.
Anything that uses the phone line, such as phones, fax machines or set-top boxes (such as Sky Digital) will need a Microfilter installed on the socket it connects to. It's ok to use Y-adaptors after the filter.
Failure to install Microfilters will stop your phone from working correctly
We have supplied one Microfilter with your modem. We can supply additional Microfilters at low cost if required. Please call 08701 608 602 for more details.
To install, remove the phone or device currently plugged into the phone socket and plug in the Microfilter. Reconnect the device to the Microfilter phone socket. Repeat this for every socket in use.
Once installed, you can connect your phone to the socket on the Microfilter. You can make and receive phone calls at any time, regardless of whether ADSL is being used or not.
Note: Microfilters are not required for any additional phone lines that are not ADSL-enabled.
Step 5: Install the driver software
Note: Do not connect the modem to your computer before installing the software.
Insert the supplied CD in your CD-ROM drive. After a few seconds the screen below should appear. If the screen does not appear, select 'My Computer', then your CD-ROM drive (normally drive D) and double-click 'setup.exe'.
Select 'Install Driver' from the main menu.
After a few seconds, the welcome screen will appear. Click on 'Next' to proceed.
On the service provider screen select PPPoA(RFC2364) and click 'Next'.
The installation process will now commence. During this time some screens may momentarily appear. Do not interrupt the process until you are prompted to plug in your modem.
When this prompt appears, you are ready to install the modem.
When this prompt appears, you are ready to install the modem.
Step 6: Connect the ADSL USB modem
The back panel of your modem has two ports. The left, marked ‘USB’, connects to your computer. The right port, marked ‘ADSL’, connects to your Microfilter.
Reboot your PC if you were required to do so in Step 5 and log in if necessary.
- Close any Windows applications you may be running.
- Connect the modem to your ADSL line using the supplied cable. The cable has identical plugs at both ends.
- Plug the square plug of the USB cable into the modem and the flat plug into your computer. These only fit one way around; never force them.
After a few seconds, you will see the modem being detected. Windows XP users will see a message similar to this one:
Some dialog screens may momentarily appear as final configuration is completed. Please do not interrupt this process, which may take a few minutes.
When this message appears, installation has completed.
If you are running Windows XP and you see a ‘New network device installed’ notification, click the X in the box to cancel it.
Nearly there!
Step 7: Final configuration
Before connecting to the Internet, you will need to make one final adjustment to the settings. Follow these steps carefully.
Click on the desktop icon ‘ZyXEL USB Modem Control Panel’
On the control panel screen, select the ‘Protocol Setup’ tab and enter the following values:
- Virtual Path Identifier (VPI) - 0
- Virtual Circuit Identifier (VCI) - 38
Click ‘OK’
Your PC is now ready to connect to the Internet.
Step 8: Connect to the Internet
At last, the good bit!
Before connecting, check your ADSL is operational by looking at the DSL icon in the system tray. It should show two green ‘computers’.
The installation process will have created a desktop shortcut called ‘ZyXEL DIAL UP’. Double-click the icon. A connection screen appears:
Enter your username and password as provided to you by Nildram.
You can choose whether Windows should remember the password or prompt you each time.
If you see a slightly different screen with a ‘Phone number’ field, leave this blank.
Click ‘Dial’ or ‘Connect’.
The modem will now attempt to log onto the Internet.
After a few seconds, the Internet connection will be established. Windows XP users will see a notification box.
Open up your web browser, enter ‘www.nildram.net’ in the location bar and press enter. You will now see the Nildram homepage.
You can check the status of your connection at any time by double-clicking on the ‘DSL’ system tray icon.
Welcome to the Internet!
Disconnecting
There are no additional charges for remaining connected and you can remain permanently connected if you want. If you wish to disconnect from the Internet at any point, double-click the ‘ZyXEL DIAL UP’ icon in the system tray. The connection status screen is displayed:
Mac 9.x
Make sure that you have not connected the modem before beginning installation.
1: Once installation CD is inserted complete setup by selecting folder CM9A.1.1.C0.
2: Double-click the install icon.
3: Select Restart
4: Connect the modem to your USB port once restart has completed. Select the Apple menu -> Control Panels then TCP/IP. Check the information and change it to resemble the screenshot. You can now close the TCP/IP window and Save the changes.
Also ensure you then click the Apple menu -> Control Panels -> Modem.
5: Open your Internet-Browser. Enter within the address bar 10.0.0.2 and press Enter.
You will be then asked for logon information. Please enter as follows:
- Username: admin
- Password: epicrouter
Click OK and then click WAN Configuration and begin entering your details as per your welcome letter and then select the submit button:
6: Select Quickstart and Click Connect to use your broadband service.
Mac OSX
Before connecting the modem run through installation from CD-ROM
1: Once installation CD is inserted complete setup following the necessary steps = Continue
2: Select the destination for installation and proceed by selecting = Continue
3: Select = Install
4: Select = Continue Installation
5: Select = Restart
6: Plug in your modem after the computer has restarted. Click = OK. Click the Apple Menu -> Control Panels -> Network.
7: Check the information on the TCP/IP tab and, if necessary amend to correspond with following screenshot. Then select Apply Now. You can now close this window.
8: Open your Internet-Browser. Enter within the address bar 10.0.0.2 and press Enter. You will be then asked for logon information. Please enter as follows:
- Username: admin
- Password: epicrouter
Click OK and then click WAN Configuration and begin entering your details as per your welcome letter and then select the submit button:
9: Select Quickstart and Click Connect to use your broadband service.
If this section doesn't meet your needs or you require further assistant then please contact support.