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Static Dial

Getting Started

Please select your operating system from the list below

Win 95

Creating a Dial-Up networking connection

Go to ‘My Computer’, then to 'Dial-Up Networking' and click on 'Make New Connection' to start the following wizard.

Select your modem from the list and type 'Nildram Ltd' as the connection name and click 'Next'..

Enter the phone number into the box provided and click 'Next' - you can use any of the following:

Normal Dial-Up Numbers SurfTime Users Only
0845 079 2828 0844 040 4147
0845 080 0360
0845 079 8054
0845 079 8999
0845 079 8177

Configuring a dial-up networking connection

Go to 'My Computer', then to 'Dial-Up Networking', right click on the Nildram icon and go to 'Properties' to start the following wizard. If you wish to make a new connection, please follow the create wizard.

Untick 'Use country code and area code' and enter the entire number into the box provided, as above, and click 'Server Type';

Replicate the above settings and click 'TCP/IP Settings';

Enter the dns server addresses as above and click 'OK'.

Windows 98

Creating a dial-up networking connection (1/1)

Go to 'My Computer', then 'Dial-Up Networking' and double click on 'Make New Connection', you will see the following screen:

Enter 'Nildram Ltd' as the connection name and click 'Next'.

Enter the phone number into the box provided and click 'Next' - you can use any of the following:

Normal Dial-Up Numbers SurfTime Users Only
0845 079 2828 0844 040 4147
0845 080 0360
0845 079 8054
0845 079 8999
0845 079 8177

Click 'Finish'. You should now see the Nildram icon within Dial-Up Networking.

Configure your dial-up networking connection (1/1)

Click on the Nildram icon using the right mouse button and select 'Properties' from the drop down menu.

Untick 'Use area code and Dialing Properties' and ensure the entire number can be seen in the phone number box (as above).

Then click the 'Server Types' tab.

Make sure the only boxes ticked are 'TCP/IP' and 'Enable software compression', as above.

Now click on "TCP/IP Settings..." button. The following screen will appear:

Check the details are as above.

Windows 2000

Creating a dial-up networking connection (1/4)

Go to 'Start', 'Settings' and 'Control Panel', you will see a screen similar to the following:

Double click on 'Network and Dial-up Connections', you will see the following:

Double click on 'Make New Connection' to start.

Click 'Next'.

Creating a dial-up networking connection (2/4

Select the option 'Dial-up to the Internet' and click 'Next'.

Select the bottom option, as above, and click 'Next'.

Select 'I connect through a phone line and a modem' and click 'Next'.

Creating a dial-up networking connection (3/4)

Untick the 'Use area code and dialing rules' box and enter the phone number as above.

Normal Dial-Up Numbers SurfTime Users Only
0845 079 2828 0844 040 4147
0845 080 0360
0845 079 8054
0845 079 8999
0845 079 8177

Then click on the 'Advanced' button.

Make sure only 'PPP' is ticked, as above, and click 'Addresses'.

Enter the Information as shown above and click 'OK'.

Creating a dial-up networking connection (4/4)

Click 'Next'.

Enter your username and password as on your Nildram Starter Letter and click 'Next'.

Type 'Nildram' as the connection name and click 'Next'.

The Dial-Up Networking Connection is now complete; you can continue the wizard to set up your E-Mail account as well.

Configuring a dial up networking connection (1/5)

Use this wizard to troubleshoot an existing connection you have made, if you wish to create a new connection, please follow the 'Adding a Connection in Windows 2000' wizard).

Go to 'Start', 'Settings' and 'Control Panel', you will see a screen similar to the following:

Double click on 'Network and Dial-up Connections' and right click on the connection icon you wish to edit (typically 'Nildram Ltd' and go to 'Properties'.

You will see a screen similar to the following:

Untick 'Use dialing rules' and enter the phone number into the box provided, as above - you can use any of the following:

Normal Dial-Up Numbers SurfTime Users Only
0845 079 2828 0844 040 4147
0845 080 0360
0845 079 8054
0845 079 8999
0845 079 8177

Configuring a dial up networking connection (2/5)

Click 'Configure' to see the following:

Click 'OK' to back to the previous screen and click 'Options'.

Make sure the above is displayed on your machine and click 'Networking' (The 'Security' tab should be the default settings).

Click 'Settings'.

For best results only tick 'Enable software compression', if you have another box with 'Enable Multilink for Singlelink Connections' or something similar in it, make sure this is unticked.

Click 'OK' to return to the previous screen.

Configuring a dial up networking connection (3/5)

The main component here is 'Internet Protocol (TCP/IP)' - highlight this in the list and click 'Properties'.

For troubleshooting DNS issues you can enter the following DNS server addresses in the appropriate fields:
212.139.132.5 or 212.139.132.6
212.139.132.21 or 212.139.132.22

Click Advanced to see the following screen:

Make sure your PC settings match the above, click 'DNS'.

Configuring a dial up networking connection (4/5)

In order to troubleshoot DNS issues, you can click 'Add' and enter the following DNS server addresses:
212.139.132.5 or 212.139.132.6
212.139.132.21 or 212.139.132.22

Click on the 'WINS' tab and ensure it appears as follows:

Configuring a dial up networking connection (5/5)

Click 'Options' and make sure it matches the below:

And click 'OK', and then 'OK' again to return to the 'Networking' tab in the main connection properties.

Click on the 'Sharing' tab to see the following screen:

And click 'OK' to finish.

Windows ME

Dial-Up Networking Connection' wizard

Go to 'My Computer', then 'Control Panel' and double click on the 'Dial-Up Networking' icon.

Double click on 'Make New Connection'.
You will see a screen similar to the following:

Enter the connection name as 'Nildram Ltd' and click 'Next'.

Enter the phone number, as above, and click 'Next'. You can use any of the following phone numbers:

Normal Dial-Up Numbers SurfTime Users Only
0845 079 2828 0844 040 4147
0845 080 0360
0845 079 8054
0845 079 8999
0845 079 8177

You may see the above message if Dial-Up Adapter isn't installed, click 'OK' if you do. Otherwise, click Finish.

You will now see a Nildram connection icon in Dial-Up Networking.

Configuring a dial-up networking connection (1/5)

Go to 'My Computer', 'Control Panel' and double click on the 'Dial-Up Networking' icon.

Right click on the connection icon you wish to edit (typically 'Nildram Ltd') and click 'Properties'.

You will see a screen similar to the following:

Untick 'Use area code and Dialing Properties' and enter the entire phone number in the box provided, as above, and click 'Configure'.

For troubleshooting purposes it is advisable to lower your modem speed to the closest match in the drop down list, eg: for 56k, select '57600'.

Configuring a dial-up networking connection (2/5)

Click the 'Connection' tab, it should read:

Click 'Port Settings', the default values are below, however, for a faster connection increase the buffers to maximum, for troubleshooting purposes lower the buffer values.

Click 'OK' to return to the previous screen and then click 'Advanced'.

You should see a screen similar to the above, settings can differ depending on your modem make and model.
For troubleshooting purposes you can enter INIT strings into the 'Extra settings' line, go to your modem manufacturer's site to find out more or to ModemHelp.org.

Good Generic all round modem strings include:
AT&F
AT&F1

Click 'OK' to return to the previous screen and then click 'Options'.

Within Dial-Up Networking, double click on the Nildram icon to connect:

Enter your username and password if you haven't already done so in the 'Security' tab and click 'Connect'.

Mac OSX

Create a New Dial Connection

To create a new dial connection follow these simple steps:

On the Toolbar, Select the Apple icon and click on Location followed by Network Preferences

Once the network windows opens select = location.

This will give you the option to create a new location which you need to select.

The following window appears:

Name your new location = Call the location 'Nildram Dial'

Click the OK button to continue.

Show = Select internal modem.

Configure PPP tab as follows:

  • Service Provider = Nildram.
  • Account Name = as found on your welcome letter.
  • Password = Verify the spelling of your password by retyping it.
  • Telephone Number = as found on your welcome letter
  • Check the Save password box. Then select PPP Options tab

The following window is then opened:

Session Options:

When you check the option Connect automatically when needed, your computer will ask you if you want to connect when you click on a TCP/IP application i.e., Mac Mail, Safari, Entourage, etc.

Click the OK button to close the window.

Select the TCP/IP tab.

  • Configure IPv4 = Select Using PPP from the menu.
  • DNS Servers = 212.139.132.5 or 212.139.132.6 and 212.139.132.21 or 212.139.132.22

Select the Modem tab.

Modem = Apple normally assigns this automatically. You'll usually see Apple Internal 56K.

Check the option Enable error correction and compression in modem.

Check the option Wait for dial tone before dialing.

Dialing = This should be set to the type of dialing you get from your telephone company. Most use Tone dialing. Pulse is a bit archaic.

Sound = You can enable/disable the sound your modem makes when connecting to the Internet.

When finished, click the Apply button to save any changes and close the window.

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